Shipping and Delivery

Delivery times in Australia

Orders are packed and dispatched from our facilities in Victoria and New South Wales.

Processing time

Allow 4 to 5 business days for order processing. This covers quality control and final assembly where it applies, in particular for checkout counters, InQ bays and PayPost configurations.

Domestic delivery estimates

Domestic orders ship with Australia Post Parcel Post or selected courier partners. Typical delivery windows for metropolitan areas after dispatch:

State Estimated delivery time
ACT 4 to 6 business days
NSW 3 to 5 business days
NT 5 to 9 business days
QLD 3 to 6 business days
SA 3 to 4 business days
TAS 6 to 8 business days
VIC 3 to 5 business days
WA 2 to 4 business days

Allow extra time for regional and rural areas. Public holidays can affect transit times.

Bulky and multi carton items

Registers, InQ bays and other multi carton products travel by pallet or dedicated freight. Freight for these is quoted to your site as part of your quote.

Tracking

You will receive a dispatch confirmation with tracking once your order has left our facility.

Quoted items

Where a product is priced on application, delivery time and freight are confirmed in your quote.